Cookie Policy
Last updated: 23 October 2026
1. What are cookies?
H2H Stay uses cookies and similar technologies to keep our website secure, enable essential features and provide a smooth booking experience.
Cookies are small text files stored on your device when you visit a website. Some are necessary for the website to function, while others help remember your preferences or improve our services.
This policy explains how we use cookies and how you can control them.
2. Cookies we use
Strictly necessary cookies
These cookies are essential for the operation and security of H2H Stay. They support features such as account authentication, session management, website security and booking functionality.
They do not require consent where they qualify for an exemption under applicable law.
Preference cookies
These cookies may remember choices such as your preferred currency or other website settings.
Where legally required, we will only use them with your consent.
Payment and security cookies
We use Stripe to support secure payment processing and fraud prevention.
Depending on the payment integration, Stripe may use technologies such as:
__stripe_mid: fraud prevention, approximately 1 year.__stripe_sid: fraud prevention, approximately 30 minutes.
The cookies actually used depend on the payment services implemented on our website.
Map services
Our accommodation listings may display maps showing approximate property locations.
Loading these maps may involve third-party services. Any cookies or similar technologies used by these services will be identified in our cookie inventory.
Analytics and marketing cookies
We will only activate analytics or marketing cookies requiring consent after you have accepted them.
If these technologies are not enabled on H2H Stay, they will not be used.
3. Detailed cookie information
The cookies and similar technologies actually used on H2H Stay, including their names, providers, purposes and retention periods, are listed below.
| Name | Provider | Purpose | Retention | Category |
|---|---|---|---|---|
| PHPSESSID | H2H Stay | Keeps your session during search and booking | Session | Strictly necessary |
| wordpress_test_cookie | H2H Stay (WordPress) | Checks that your browser accepts cookies before signing in | Session | Strictly necessary |
| wordpress_logged_in_*, wordpress_sec_* | H2H Stay (WordPress) | Keeps registered users signed in and protects their account | Session or up to 14 days | Strictly necessary |
| h2h_consent | H2H Stay | Stores your cookie choices | 6 months | Strictly necessary |
| wp-settings-*, wp-settings-time-* | H2H Stay (WordPress) | Remembers interface settings of signed-in users | 1 year | Preferences |
| __stripe_mid | Stripe | Fraud prevention during payment (payment pages only) | About 1 year | Strictly necessary |
| __stripe_sid | Stripe | Fraud prevention during payment (payment pages only) | About 30 minutes | Strictly necessary |
Maps are displayed with OpenStreetMap tiles, which do not set cookies on our website. No analytics or marketing cookies are currently in use. Inventory verified on 23 October 2026.
4. Managing your preferences
When you first visit H2H Stay, you can accept, reject or customise non-essential cookies.
You can change or withdraw your consent at any time by selecting Cookie Settings in the website footer.
You can also manage cookies through your browser settings. Disabling essential cookies may affect certain website functions, including signing in or completing bookings.
5. Third-party services
Some website features rely on external service providers, including payment processors and map services.
Where these providers use cookies or similar technologies, their purposes and relevant details will be disclosed in our cookie inventory.
For information about how we process personal data, please see our Privacy Policy.
6. Changes to this policy
We may update this policy when our website, technology or legal requirements change.
Where required, we will request your consent before activating new non-essential cookies.
7. Contact
For questions about this policy, contact us at:
H2H Stay
info@h2hstay.com
https://h2hstay.com
Website operator: MINA TADILI, S.L.
Registered address: Calle Embudo 23, 28140 Fuente el Saz de Jarama (Madrid), Spain